Do you already have your work tool in hand? It will be easier for you to follow along with the text and understand the steps if you follow the cellphone app paths while reading this tutorial.
In fact, cellphones have become essential equipment for your workday. That is why, when leaving your house to go to work, always take the cellphone the company provided you with and make sure it is fully charged.
Let´s get started!
HOW TO INSTALL
Before installing Involves Stage, you must configure your phone to receive the app. To do this:
- Access the Configure menu;
- Go to the Security feature;
- Activate the Unknown sources feature;
- In the confirmation pop-up, press OK.
- Access the address below :
- After downloading through the browser, you will see the message in the notification bar that the file has been downloaded successfully.
- Tap the notification and install the app!
The way to enable the Unknown sources may vary depending on the phone. The important thing is to verify that this function is activated to be able to install the application, otherwise, it will not be possible.
After downloading it from the browser, you will see a message in the notification bar that the file was successfully downloaded. Click on the notification and install the app.
There are some technical situations that may prevent the application from installing. Here are some of the possible error messages and how to troubleshoot to proceed with the installation:
Insufficient space: free up a little more than 1GB of space on the device.
Problems with the APK: Download the APK file again.
Updating Google Chrome: Updating Google Chrome may also resolve the issue.
File manager: Some phones have problems handling APK files directly, so it is recommended to run the APK from a file manager. Through the Play Store download the application File Manager Plus (the one with an F in the icon). Open the application and run the Involves Stage installer, which will be in the Downloads folder.
The first time you use the App, you must have a stable connection to log in.
Enter your domain first. Then your username and password.
The domain is the identification of your company in Involves Stage. Like your username, it is provided by the Backoffice team.
In the next access, the application will start automatically when you turn on the device.
It is possible to work with Involves Stage even without internet. The application retains the basic functions as Tasks and Itineraries as long as they have already been loaded. When you connect to the internet again, the information will be synchronized.
Use your home Wi-Fi to load the day's information before heading out. With everything loaded, you work offline throughout your journey and connect at the end of the day so your data synchronizes.
You can also test your Internet connection from the login screen. Simply click on the icon and the app will inform you if your connection is active or inactive.
When logging in, you may encounter error messages about incorrect domain, user name, or password, as well as information about access permissions. In any of these scenarios, contact your supervisor.
Updates on Involves Stage are done automatically. All you need to do it click on Install and continue your work as normal. The procedure takes place without interfering with the app's functions and data will not be lost.
If you click on cancel, the system will not be updated. This may affect how the app works. To receive this notification again, contact your supervisor. Once you have access to the system, you can look at the other features of Involves Stage. They are covered in more detail in the Basic Features article.
The Involves Stage App is not compatible with Android versions older than 4.0. Learn about the technical requirements for smart phones and tablets.